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elenashynkarenko
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How can a client get in touch with customer care if they are having problems with their consultant?
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Urgent request for statement of account
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I was a client with the HCMC office and moved back to US in September of 2016. I have not had a US contact despite numerous request when first back.
I have triedto contact HCMC office my agent was david and contact his assistant via email.
I need a copy of my quarterly or ytd statement for a mortgage application. Please send me a copy or have someone contact me at donniles@***.com
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elenashynkarenko
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What Services do we offer?
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elenashynkarenko
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Why choose deVere?
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elenashynkarenko
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Who are we? Who do we employ?
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elenashynkarenko
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What can the customer care team do to help?
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elenashynkarenko
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What does a client need to provide for us to help them?
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elenashynkarenko
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How can I make a complaint?
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deVere Group
As part of our high-quality service, we understand the importance of regular contact between the consultant and the client to update them on the performance of their investments. However, if your consultant hasnt been in touch or you would like to change adviser, we can allocate a new consultant and arrange a review appointment for the client to be introduced to the new Adviser. An email can be sent to CSVhelp@devere-group.com or you can call client services on +356 22566900.
I wrote an email to the CSV help line as I wasn’t happy with my financial advisor, asking for another advisor or how to terminate my contract with Devere and they sent my email to the advisor!