deVere Group
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Providence Life/STM Marketing Fee
LAWSUIT PENDING WANT TO JOIN IN?
As has been highly documented here, Devere are no more than crooks. Anyone who has suffered a financial loss due to the spurious 1% fee deduction over an 8 year period, please contact myself (browntiger1956@***.com) or Danny Arnold via FB, for details of legal action. Thank you kindly.
- Non
- Many
Preferred solution: Full refund
User's recommendation: Stay Away!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |deVere Group - Avoid at all costs
I was sold a product that is in now way suitable to my needs. I made clear from the outset that I di not understand the paperwork and was trusting the advise my advisor was giving, to me.
She even filled in the forms for me. It is more than clear in my written correspondance with Amanada Bloomfield that I wanted a short term low cost investment, and find myself locked into a high cost investment for 10 years. I have started a complaints procedure, I was initally just told that I had fillen in the forms so that was that. I am awaiting a reply to my second email before contacting the omdudsmun.
I see from the comments I am not the only one with this same problem. Maybe time to act deVere
- Advisor is dangerously bad and no support frm the company
take my money out and refund high costs
Lost and entire fund (four elements)
I lost all my investment in the Four Elements growth fund.
No explanation, no recompense. Lost due to devere mismanagement or fraud.
After over 15 years with my Qrops fund, it has less than the starting value,
The only one making money is devere with its fees.
Never again will i trust devere
User's recommendation: Stay away from devere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Awful service, bad avisors and 100% unaccountable
Acuma deVere asked me to give them four month more to prove me wrong and prove me their “value”.I guess you already know how the story ends.They promised me to look for me by the end of 2023. They never did it.
They forgot. You know, two meetings a year it’s too demanding.So I’ve decided to fire them and hired a new financial advisor.After three years with Acuma deVere my portfolio lost 5% of its value, plus three the three inflation plus the opportunity cost of any other available optionWorst investment, worst service in my life.Avoid dealing with these charlatans at any cost.
Every time my advisor leaves, I it's me who have to look for them to assign me a new one. Every time an advisor arrives, he or she suggest I should follow a different strategy that the one suggested by the gone advisor.
Every time I complain (not for loosing money which of course has been the outcome, but because of a pathetic service) the say this it's going to change.
It never does, of course.
While customers are loosing money deVere is making millions. Obviously interests are not aligned here to provide a good service or to advise professionally.
Preferred solution: Completely change your service standard in Mexico City
User's recommendation: DON`T DO BUSINESS WITH deVERE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Avoid this group of Charlatans
I live in France and I wanted to transfer my UK pensions to a more tax efficient private scheme. I transferred 75 000 to DeVeres for investment in 2016, in 2023 the payout was 54 000.
Amanda Bloomfield acting with the full knowledge and approval of her DeVere managers, deliberately and knowingly mis-sold me a QROPS plan that was TOTALLY UNSUITABLE for my needs.
The charges imposed by the external fund managers were crippling.
DeVere will say that I was responsible for signing the contract that detailed these charges, but I trusted them to setup an investment scheme that, Ms. Bloomfield claimed, would earn me +ca 4% per year. They have BETRAYED THAT TRUST and in so doing have acted DISHONESTLY.
Failing to include the effect of charges on the illustrations provided to the client is a criminal offence in France where this investment plan was sold.
I have received no apology from DeVeres for their behaviour.
They dismissed my complaints with an internal investigation absolving themselves of any wrongdoing. When I requested a copy of their code of conduct I was told that this is not made available to the general public.
My advice is that you learn from my experience and do not invest with DeVeres.
Preferred solution: Full refund
User's recommendation: My advice is that you learn from my experience and do not invest with DeVeres.
Money. It is a decisive currency
My experience with DeVere has been generally positive.
Advisors have access to a diverse set of instruments. A good advisor will offer those that are suitable to your own circumstances.
Ultimately it is up to the client to carry out his due diligence on the advisor and the product. Ask questions and make sure you understand the risks and charge structure of what is being offered.
Many people will complain about the advice or advisor if the returns are not what is expected. Nobody likes to lose money and this is human nature.
If there is a no personal connection between you and your advisor then ask to be serviced by another. Try to talk to other clients.
User's recommendation: It’s your money and ultimately your responsibility.
Charlatans
P***Ro***** of the manila branch sold me a 25 year savings plan but forgot to mention the exorbitant fee structure. A classless brummy who is better off selling bus seats rather than financial investments. Im not sure who does the recruiting at devere but they should strive to do better!
Preferred solution: Full refund
User's recommendation: Don’t bother!!!
I’m being systematically ignored by my advisor
Despite multiple attempts of contacting my advisor and his exec assistant, Im being ignored. Im not sure where to turn-
Ive been trying since September
I have no idea what is happening, so Im resorting to this pitiful attempt to get some sort of response from the company that is currently charging me 5pct fees on my invested assets thanks to the structure set up by said advisor - 25k euros in fees and no one can be bothered to even answer
Can someone please at least acknowledge my many emails
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWolves in sheeps clothing
After being completely misled into transferring my pension to a QROPS with DeVere, i find myself trapped into a pension for another 8 years where i am paying fee's of 4% per year. This is fundamentally and morally wrong and my pension will stagnate at best.
DeVere use STM Malta as the pension "trust", but there is a conflict of interest as the owner of DeVere is also the owner of STM.
This was never disclosed along with the eyewatering fee's that i am paying when i signed up for the QROPS.
Do not use a financial advisor that doesn't have its base in the UK etc. They are based in the ME for a reason and that reason is not for the benefit of the investor.
Also, i cannot believe the number of 5* reviews on trust pilot for DeVere's. They are clearly fake as they all follow pretty much the same format....this is laughable. Just look how many 5* reviews there are on May 25th 2021...all praising the same person.
This is another example of deveres manipulation, truly pathetic.
For anyone who wants to see proof of DeVeres CEO Nigel Green discuss ownership of STM, please search Nigel Green interview with Martin Stanford on YouTube where a conflict of interests are discussed.
Deveres, in respect to complaints I did make a complaint directly to James Green when it became apparent what a scam my pension policy was. I had emailed him prior to signing the agreement asking for a clear understanding of the policy fees, his response failed to mention most of the fees involved. The emails quite clearly show deliberate deception and I can forward them to you if you wish.
If the fees were fully disclosed nobody would agree to these policies. The majority of my pension is in a fixed bond of 7% and with 4% fees and 3% inflation the policy can only stagnate.
Why would your financial advisor recommend this to a client? Its certainly not for the clients benefit is it?
Seriously deveres, why are you selling pension products with such high fee's and long lock-in clauses? in total my lock in clause will last 14 years, unless i want to pay my way out. STM/Providence life want 10% of my policy value to leave and this is after being with them over 5 years.
Please feel free to enlighten me why, if deveres are such a legitimate financial advisor why would you lead your clients into such a huge trap?
Oh....i just found out that Deveres are paid 7% commission on QROPs transfers, that would be why. That would be 7% of the fund that unsuspecting clients convert to QROPs.
I think anybody reading this can see you are nothing but cowboys, based in the UAE to avoid laws that expose companies like yourselves.
- Losing pension money to an inappropriate product
- High costs
- Product sold was a scam
Preferred solution: Let the company propose a solution
User's recommendation: Avoid like the plague
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerdeVere Group - New investor sold incredibly complex and inappropriate 25-year policy
Following on from the comments from Devere, I can confirm that this complaint was not originally raised in December 2021. I raised the matter to my adviser in April 2018, when he responded to one of my emails with the following excerpt "I have flagged you as having made a complaint, and the relevant team will now address your concerns." He also indicated that his manager was advised of the matter, was reviewing the correspondence and would respond.
I did not hear from either. Upon moving out of the UAE, I reduced my contributions significantly (to the minimum) and engaged a local financial adviser and tax adviser to assist me in understanding this Zurich insurance policy. It was only then that I fully understood that my fees had gone up exponentially when I agreed to increase contributions for a new initial period. It was only then that I understood that those increased fees would apply for the balance of the policy, even if I decreased my contributions.
This was never fully explained to me.As my circumstances changed (which should have been anticipated by my original adviser when I entered into a 25 year policy) it became clear that I was in the entirely wrong investment product. I asked my adviser to see if there was a way to agree with Zurich to decrease my term, but I was told there was no way, but I could pull out monies from the policy if I needed them. Yes, but I would have to to continue paying the fee (based on a contribution that was 14 TIMES more than the minimum I now paid).
My adviser has asked me to remove this review, but I will not do so until this matter is adequately resolved. Despite the view of Devere, this matter is no where near resolved.
When I lived in Dubai, I was sold a policy so complex that it took significant time for a senior financial advisor and tax consultant in Australia to sort out what fees I was actually paying. As a brand new investor, I should have been told about the complexity and the problems with such a long-term investment.
Even as a lawyer, I did not comprehend just how convoluted and tricky the investment was. For example, I was never told that my fees would multiply exponentially when I increased my contributions. I was just told about the bonus and that I had to pay for 18 months. I should have been told that if I decrease my contributions later, my fees would still be calculated at the higher rate.
Furthermore, I raised this with my financial advisor and asked for his boss to contact me and have been simply ignored. That was years ago. They received full commission long ago, so there seems no incentive to provide customer service or to actually deal with my complaint.
If you don't know all the right questions to ask, Devere advisors are definitely not going to make sure you ask the right questions. As an inexperienced investor I needed guidance and my Devere/Acuma advisors instead just took advantage.
Let the company propose a solution
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Verified ReviewerMarketing fees
I am extremely irate with having 1% pa deducted from my pension fund (8% in total), by STM / PLL. I have requested documentation to indicate that I was made aware of this at the time of account opening and yet to receive?
I have the account opening documents and this was not disclosed to me.
Please will you advise re regulator that I can approach re PLL and STM. I plan to also go to the SA regulator.
Full refund
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Verified ReviewerDodgy as *** Don't give them your time or money
Several Dealing Instructions over 18 months and only two signatures, some made from a death bed. Poor records and paperwork.
Trying to withdraw funds funds from clients bank account without permission. Incorrect dates on meetings. Mis selling the product. Not giving the client paperwork relevant to his plan.
Athetic complaints department. There's more and we'd love to publish them.
Preferred solution: Spanish regulator and police
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeVere Group Zimbabwe should be ashamed of themselves. Con artists who broker products and manipulate the client for their self gain. Their end game is bases on commission's
deVere Group Zimbabwe is unscrupulous. Their existence and purpose is to conn their clients into thinking that they are guiding you into financial security!
You will be financially ruined and dare you try sort this out you will be given a generic standard response.
Dare you continue in your pursuit for the truth you will be contacted by lawyers representing devere with threats and accusations of defamation of character. lawyers with threats
Everything back including the 48 months of my life and an apology for their despicable attitude
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe worst investment decision of my life.
The worst investment decision of my life. The 2021 Stockmarket is at record high's and a 16yrs (based on their advice) old invest through Devere Indonesia the investment is at 40% of its initial value.
Is it high management fee's or bad advice? I will never know because they do not give you statements and it is very difficult for them to return correspondence. Once your money is there you will not get any management or correspondence. I am now jumping through hoops (5+ months) as they shift my file to and from office's around Asia, to retrieve a savings fund for my son education.
He is now close to graduation. So the idea of the fund was a joke. I am still wondering if I will see my money.
Devere has cost me more time and money... Stay away.
Deliver product or service ordered
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